In the wake of the disaster called the Samsung Galaxy Note 7, the manufacturer needs to give consumers something to take their minds off the possibility that there will be a second recall of the phablet. This time, it would be the “safe” version of the Galaxy Note 7 being returned to Samsung. Already, there is talk that AT&T is considering the cancellation of all Galaxy Note 7 sales.
All four major U.S. carriers are allowing customers with the replacement version of the Samsung Galaxy Note 7 to replace them for any available new phone in stock. If it turns out that the Galaxy Note 7 that exploded on a Southwest Airlines plane last Wednesday was a replacement unit, it probably will be lights out on a phablet that showed so much promise.
There really isn’t much Samsung can do to regain consumer trust if it turns out that the Galaxy Note 7 replacement units are just as dangerous as the original phones. So while turning consumers’ focus on to the Samsung Galaxy S8 seems like a smart idea, it might take years before Samsung is able to convince the world that its mobile devices are safe.